Your Clinic's AI Receptionist. Zero Hold Music.
MediBook handles every inbound patient call — scheduling, rescheduling, and prescription refill requests — automatically, 24/7, with instant confirmations. No staff required.
📅 Appointment booked — John D., Dr. Patel, Mon 10am
2 min ago · Email + SMS sent ✓
🔄 Rescheduled — Sarah M. moved to Wed 2pm
14 min ago · Email + SMS sent ✓
💊 Refill request logged — Mike R., Metformin 500mg
31 min ago · Email + SMS sent ✓
📅 Appointment booked — Lisa K., Dr. Soham, Tue 9am
1 hr ago · Email + SMS sent ✓
of clinic calls go unanswered during peak hours
of patients call outside regular clinic hours
of staff time lost daily to manual scheduling tasks
MediBook eliminates all three problems — automatically.
Three Things MediBook Does Perfectly
Built specifically for medical clinics — every conversation is purposeful, professional, and fully automated.
Appointment Scheduling
MediBook collects patient details in natural conversation and books the right appointment instantly — no forms, no hold music.
- Checks doctor availability in real time
- Collects patient name, DOB & reason for visit
- Books the appointment and logs it in Airtable
- Sends instant email & SMS confirmation
- Handles multiple appointment types
Rescheduling
When a patient needs to change their appointment, MediBook handles it end-to-end — cancelling the old slot and booking a new one seamlessly.
- Verifies patient identity before changes
- Cancels existing booking automatically
- Finds the next available slot
- Sends updated confirmation via email & SMS
- Updates Airtable records in real time
Prescription Refill Requests
Patients can request prescription refills over the phone. MediBook collects all the details and logs the request for the clinic to action.
- Collects medication name & dosage info
- Verifies prescribing doctor details
- Logs request directly into Airtable
- Notifies the clinic team immediately
- Gives patient an estimated timeline
How MediBook Works
From patient call to confirmed appointment — fully automated in seconds.
Patient calls in
MediBook answers every inbound call within seconds — 24 hours a day, 7 days a week. No hold music, no voicemail.
Natural AI conversation
MediBook's AI voice engine speaks like a real receptionist — understanding patient intent and collecting all required details through natural dialogue.
Everything is actioned automatically
n8n automation instantly updates Airtable records, sends a confirmation email via Gmail, and fires an SMS via Twilio — all in real time.
Clinic gets a full summary
Staff receive a clean summary of every interaction — appointment details, patient info, and any notes — with zero manual effort required.
Frequently Asked Questions
Everything you need to know about MediBook.
Hear MediBook in Action
Get a live demo call in the next 2 minutes. Experience exactly what your patients will hear when they call your clinic.
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